Springhill Suites Salt Lake City airport

June 16-20

This is the hotel we stayed in for our time in Salt Lake City. We had made reservations for a two Queen accessible room with a roll in shower. When we arrived the place was very accessible with an automatic door to get in the front and plenty of space in the lobby area. When checking in my mom asked to make sure that there was a roll in shower because we've had that problem before. They said yes it did. So we go up to the room and I go look in the bathroom and there's a tub. So back downstairs we go. When we returned to tell them at the front desk that there was no roll in shower they acted very surprised. Apparently their computer system has that room marked as a two Queen with a roll in shower. So the one lady at the front desk took a list of the handicapped rooms available and went to check to see if they had what their supposed to have. When she came back she said they didn't have any two Queens with a roll in showers available tonight. So she tried to call around to other hotels after this didn't turn up anything she said we could stay in the room without the roll in shower for one night at a discount and then move in the morning for the rest of our stay. Since this was our best option we took it. And it worked okay except for being a pain to have to move everything and taking up time.

 

 

 

These rooms were both about the same with two Queen beds and a bit of a sitting area with a couch. For the bathrooms there were basically two of them one with the toilet and sink and one with a shower and sink. In our accessible room I tried to get in the bathroom and could not fit in with my power chair. The door was wide enough however because of where the beds were you couldn’t come straight into the door meaning you had to pull up to the door and turn in. So I wasn't able to get into either the bathroom rooms with my power chair. But the good news was my shower/toilet chair fit in. The roll in shower worked all right but was a little on the skinny side and a little extra space in the shower would've been nice.

 

Also in the room was a table that worked well for me to get under which was good since that's where I had to brush my teeth. The best part was my hoyer lift could go underneath the bed which was great since we didn't have to move me around so much to get in and out of it.

4955 Wiley Post Way, Salt Lake City, UT 84116





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Courtyard by Marriott Albuquerque New Mexico

March 4, 2014 and March 12, 2014

 

We were in a two Queen accessible room with a roll in shower. This was located on the first floor. One of the beds was smaller than the other I think maybe a queen and a double, but either way it worked for us. We couldn't get the lift under the bed all the way. We still had to drag me to the corner of the bed but the lift went further under the corner of the bed than expected. This wasn't the most spacious room but it was doable to get everything done at night and in the morning. There was a sliding bathroom door which was good.  

 

 

 

 

The bathroom had a decent roll in shower and the toilet was easy enough to get to.  However the fan in the bathroom was loud and had to be on when the light was on so I went in the dark.

 

 

There was a table/desk in the room that was nice and worked well for me as it was easy to get under.

 5151 Journal Center Blvd NE, Albuquerque, NM 87109




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Springhill suites – Grand Junction Colorado

August 20, 2013

This was next door to where we had breakfast at the dream Café. I had read that they had accessible rooms, so we visited to see. They had a King room with a roll in shower or two Queens with a roll in shower. The two Queen roll in shower was what we would need so we looked at that one. This was a great room with plenty of space.  The bathrooms were really two different rooms one with a sink and a large roll in shower.  The other room had a sink and toilet.  Also the bed was open underneath so our lift would've gone under. We were already staying elsewhere but this would more of what we need and very accessible.

 

236 Main St, Grand Junction, CO 81501



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Clarion Inn – Grand Junction Colorado

August 19, 2013 – August 23, 2013

This is a fairly large hotel with two floors but without an elevator. There was some handicap parking in front with an automatic door to get into the building which I didn't actually ever use. We had to go to the back and to door F to get to our handicapped accessible room that was supposed to have two doubles and a roll in shower. But at door F there was no cut out to get onto the sidewalk. So we had to go down a ways to door E. There were no handicap parking spots near either door, but we never had trouble finding room to park.

 

When we finally made it to our room it was very tight and crowded but I could get between the beds if I backed in.

 

The table worked okay but it was difficult to get to. The light switches were very high especially for an accessible room.

 

 

The sink was good height but the bathroom door had to be shut for me to get there as it opened right in front of the sink.

 

The bathroom was not all that big and was kind of crowded my shower/ toilet chair worked fine for the toilet.

 

The "roll in shower" was too narrow for my shower chair so I had an interesting shower sitting off-center with two wheels in and wheels out. My lift could not go under the bed so we had to slide me to the corner of the bed which happens in most places.

755 Horizon Dr  Grand Junction, CO 81506
 

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Drury inn suites - Phoenix Arizona Happy Valley

March 4 through March 11, 2013

 

There was good parking in front and both ends of the building.  In front there was an automatic door which worked great for us.  There was a lot of space in the lobby area and in the breakfast area/evening snack area.

 

In the room, which was a 2 room suite with two queen room with a roll in shower, there was a lot of space. This was great for putting all our stuff including my shower chair and the hoyer.  There was a little bit of a kitchen area with a sink which is where I actually brushed my teeth because it seemed easier than using the sink in the bathroom.   The table in the room worked great and I could actually get under it and use it.

 

 

 

In the bathroom the Roll in shower was great, the toilet was easy enough to get to, and the sink was okay except I couldn’t quite reach the faucet. 

 

The front area had a couch and chairs and the bedroom area had two queen beds.   Both rooms had a 37 inch flat screen TV which was nice.  The beds were okay but we had to slide me to the corner of the bed again because the bed wasn't open underneath which worked okay I suppose.

 

 

 

2335 W Pinnacle Peak Rd Phoenix, AZ 85027

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Drury Inn and Suites Albuquerque - New Mexico

March 3, 2013

The parking was good in the front of the building and there were also a couple spots on the sides of the building right next to the door. The front door was great since it was automatic. The spot at the end of the building right next to the door was close to our room which was at the end of the hall.  This made it really easy to unload and load back up.

 

Our room worked okay I guess it was an accessible room with two Queen Beds with a roll in shower.   It was difficult to get in and out of bed and we had to drag me to the corner so the lift could get somewhat under the bed.  The table in the room I could not quite get under. Our room didn't have a whole lot of space but a little more than a regular room.   

  

The bathroom was a good bathroom, the sink I could use good for brushing my teeth but did have a little trouble reaching the water and towels. The roll in shower we didn’t actually use but it looked like it would've worked well.  

 

The problem with this hotel comes on our next visit a week later.

 

4310 The 25 Way NE Albuquerque, NM 87109



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Comfort suites Kansas City Kansas

September 12 and 13 2012

 We stayed here a few years ago and it was very accessible so we returned. The elevator was a little worn since last time we were here. 

The handicap room was on the second floor. The handicapped room had two Queen Beds and a roll in shower and was very spacious. It had a ton of space for all of our stuff. The hoyer lift was able to go under the bed which was great and made life a lot easier.

In the bathroom the roll in shower was very good. The sink was okay to get under but there was no room to have someone next to me to help me brush my teeth or whatever else.

 

 

 

 

 

3000 North 103rd Terrace, Kansas City, KS 66109

 

 

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Drury Inn and Suites - St. Louis Missouri

September 7 through September 12

For our stay in St. Louis we stayed at the Drury Inn and suites in the Hill neighborhood, mostly because they supposedly had a room with two queens and roll in shower.   And it happened to be a nice central location for what we wanted to do.  Some of the time we parked in the parking garage underneath the hotel.  This wasn't a real big garage but there were some parking spots including two handicap spots in front of the door, one of them was a van accessible spot. For that door you had to use your room key to enter but it was close to the elevator. The elevator was nice and big and easy to turn around in, this elevator also talked by telling you if you're going up or down and what floor you are at. A Little down the hall from the elevator was our room, I think our room was on the 2^nd floor. 

 With our past hotel experiences, even though the room was supposed to be two queens with a roll in shower, that was the first thing we checked to make sure that was right and it was. This was great that we didn't have to worry about the bed and shower situation.

 

This was not the most spacious room but there was more room than most hotels give you. There were multiple places where I could sit and watch TV or do whatever at the desk. There was a recliner and a little place to sit. There was kind of a hall from the door to the rest of the room which was nice to set stuff. In the bathroom the toilet had good enough space around it and worked fine.

 

The Sink was okay but I needed help turning on the faucet.

 

 

The roll in shower was great with the handheld showerhead, that happened to brake the first night during my shower but maintenance took care of it quickly the next day. There were quite a few handicap parking spots near all of the doors. The front door was easy to use since it has automatic doors and a ton of space in the front area of the hotel and the breakfast room, which I never made it down for. It was also really easy to get to the elevator from there as well.

2111 Sulphur Avenue  St. Louis, MO 63139

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Hampton Inn and suites happy Valley - Phoenix Arizona

For the week of March 6th we stayed at this hotel.

In October we had booked a room at this hotel which was supposed to be a two Queen room with a roll in shower which is what we need if I want to shower and if I don't want to sleep with my parents.  After our last vacation in Milwaukee at the comfort suites where they didn't have a roll in shower in the room my mom made sure to ask at the front desk if there was a roll in shower in the room and they said yes it did. So after having this happen multiple times in different hotels we weren’t totally sure that it would have what we needed. We got to the room and there was a ton of space, right when you walk in the door it's kind of a kitchen area which was nice but when you come around the corner there was a king bed and a rollaway bed.

So much for relaxing trip with limited problems. So we went back out to complain and they said that they changed the room types and they had and didn't have two Queens with a roll in shower rooms anymore.  Just the king rooms had roll in showers, which would've been nice if they could've let us know ahead of time, so we might be able to find a different place that would work better. The room was huge and we thought they should be able to bring in a queen sized bed in, but they said that they couldn't do that.

So they said they would see what they could do and call around and see what other options there were. So after a while they called our room and said that my parents could move to another room and I could have that room to myself. This would not work at all because I need help, and could need help at any moment during the night.  I also don't think my parents wanted to be in the hall in their underwear. They also found the Homewood suites that had a king and two Queens with a roll in shower that we could move to in a few days which would kind of be a pain especially for us having my hoyer lift and my shower chair and a bunch of other stuff to move, so we really didn't want to have to do that. They also said that the couch would pullout to make the bed, but my parents didn't want to sleep on the couch. So they brought in another single rollaway bed. I was not able to get into the rollaway bed because it was too low and we couldn’t get our lift under it. So I got the king bed and my parents had matching rollaway beds. My dad was also too tall to fit the bed so he had to push it up against the couch. The king bed which I slept in you would think would be great at least for me, but if I got too much in the middle it was hard for anybody to reach me to roll me over or help me, so that was kind of a pain but I guess you have to do what you have to do. Besides all these problems the room was actually very accessible if you only need a king bed.

The roll in shower was great and was big and was very easy to get into and use. The toilet was easy to get to and had a good amount of room around it except maybe on the left side of it, it was a little bit closer the wall.

The sink was okay I still couldn't turn the water on since there was a bump out to make it handicapped accessible so I couldn't reach the faucet but if some could turn it on it worked okay. When I tried to brush my teeth where I usually prop my elbow there wasn't anything to set my elbow on because where I put my elbow is to the right of where the bump out was, so I brushed my teeth in the kitchen part which was also an accessible sink that I could get under but without the bump out. There was also a rather large closet and a large room I couldn't quite get under the table in the room but I could still kind of use it. There were also quite a few handicap parking spots in front which was nice and there always was at least one spot open with the loading zone on the right side of the car. Driving my wheelchair to the door there was bumpy stuff in the cement that was kind of annoying to drive over. The doors in front were automatic doors which was very nice.  The main area in the front was spacious and very easy to get through.

I just don’t know what to think about these hotel problems we have run into, I am just not sure why, when we book a room with the specific accommodations that we need and they say they have,  we don’t get what we booked.

Sleep inn Urbandale Iowa

September 15, 2011.

There were two parts of the room, the part with the beds and a room divider with a sitting area. There were two TVs in the room and a good desk. The bathroom was good, the sink and toilet worked well and had enough room to move around.

The Roll in shower was big and looked like it would work pretty well, but we did not use it. The hoyer lift was able to go under the bed which worked great. There was enough room to move around and place to park in the room. Our room also had a door to the pool which we didn’t use but could've been useful. This was a two queen room with a roll in shower. There seemed to be plenty of handicap parking and there was an automatic door so I could get in the hotel by myself.

11211 Hickman Road Urbandale, IA 50322

Comfort suites Milwaukee Wisconsin

For the time we were in Milwaukee we stayed at the Comfort suites in Milwaukee Wisconsin from September 10 through September 14, 2011.

My mom made sure by asking at the front desk to make sure that the room had a roll in shower. they said yes it did have a roll in shower. When we got to the room, which was on the second floor, we went in the bathroom and there was a tub instead of a roll in shower. We went back down to talk to the front desk and they said how sorry they were.  They also said that we could use the room and then tomorrow night we could move to a 2 queen room that was connected to a king room with a roll in shower at the same rate.

We slept in the queen room so my parents would be there if I needed help during the night. The king room with a roll in shower was great. The bathroom was a very good bathroom with more than enough room to do everything. The toilet had plenty of room around it, and the sink I could actually use.

Both rooms had plenty of space and room to put stuff and for me to get around. The desk was okay and both rooms had flat screen TVs. The only problem with the two rooms was the connecting doors were a pain. There were two room doors, two connecting doors and two bathroom doors that would all open to the same spot which made getting through a little difficult. We had to go to the corner of the bed to use the lift and slide me up the bed like we have to do at most hotels.

This place was very accessible throughout the hotel, the front door was automatic and it was a spacious area in the front area of the hotel. The breakfast room was large and was easy to get through.

This place was great for accessibility, but not so much for what we needed. If you need a one King room with a roll in shower or a two queen accessible with a tub this was a great place.

10831 W. Park Place Milwaukee, WI 53224

Comfort suites, Council Bluffs IA

9/7- 9/8

A few years ago we stayed at this hotel and were surprised to find a roll in shower after their website didn’t mention it. So we remembered this place and we were coming through again so we made sure we booked the 2 Queen Accessible room again.

There was a roll in shower which worked okay it wasn't quite wide enough for my shower chair and the grab bar was kind of in my way a little bit, but it might help someone. The shower worked ok but it kind of made a mess when the water leaked out, but it wasn't too bad. The bathroom was a good size and I could actually use the sink unlike most hotels. The toilet was easy to get to maybe not quite enough room on one side for someone to help me but it was okay. I could park my wheelchair between the two beds with plenty of room and I could see the TV well from there. It also had plenty of room every where else.

Comfort suites, Council Bluffs IA

1801 S. 35th Street Council Bluffs, IA 51501